Terms of service
Klarna
In partnership with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options:
- Pay in 3
- Pay Later
Payment is made directly to Klarna. For more information about Klarna and their terms, please visit their website. Your personal data will be processed in accordance with applicable data protection laws and Klarna's Privacy Policy.
Can I cancel or amend my order?
As we begin processing orders as quickly as possible, orders cannot be cancelled or amended once they have been placed. If you are not completely satisfied with your purchase, you may return eligible items in accordance with our Returns Policy.
Can I change my delivery address after placing an order?
Unfortunately, delivery addresses cannot be changed once an order has been submitted. Please ensure all shipping information is correct before completing your purchase.
How do I track my order?
Once your order has been dispatched, you will receive a confirmation email containing your tracking details. If you have not received this information, please contact our customer support team and we will be happy to assist you.
What if there is an issue with my order?
Every item is carefully inspected before dispatch. However, if your order arrives damaged, incorrect, or incomplete, please contact us as soon as possible and we will work to resolve the issue promptly.
How long does a refund take?
Once your return has been received and approved, please allow up to 14 working days for your refund to be processed and returned to your original payment method.